![]() ![]() ![]() Southwest Airlines, McCarran’s dominant carrier, was eighth while Delta Air Lines, No. Kennedy International Airport, JetBlue’s base of operations.Īmerican Eagle, a commuter subsidiary of American Airlines that doesn’t have any Las Vegas routes, was last in the rankings. From McCarran, Virgin America has routes to its San Francisco base and Los Angeles while JetBlue flies to Long Beach, Calif., and Boston. Virgin America and JetBlue each have 2 percent of the available seats flying into the Las Vegas market. Frank Barton School of Business at Wichita State University, listed the best and worst scores in the four categories in their report. airlines had fewer customer complaints and denied boardings in 2013 than a year earlier, but more lost luggage and late flights.īrent Bowen, a professor and dean of the College of Aviation at Embry-Riddle Aeronautical University, Prescott, Ariz., and Dean Headley, an associate professor of marketing at the W. The rankings were derived from a formula developed by the two professors measuring on-time performance, the number of lost bags the airlines had, the number of denied boardings resulting from oversold flights and the number of customer complaints filed. Virgin America and JetBlue, two growing airlines that appeal to their customers with technology and unorthodox policies, scored highest among 15 carriers in the 24th Airline Quality Rating report. air carriers in an airline quality study released Monday by two aviation professors. Two airlines with a small presence at McCarran International Airport repeated as top U.S. ![]() (Jeff Scheid/Las Vegas Review-Journal filie) airlines had the best and worst overall scores among 15 carriers when they release details of their 24th Airline Quality Rating on Monday. Two aviation experts will reveal which U.S. ![]()
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